CPWD Urgently Tackles Massive Backlog of 255 Pending Retirement and Family Pension Cases

CPWD Launches Urgent Mission to Clear Mammoth Backlog of 255 Pending Retirement and Family Pension Cases

Disposal of the pending cases pertaining to “Retired but PPO not issued” and “family pension cases” shown on HOO Dashboard of concerned office on Bhavishya Portal,12/5/2024-EC 7/ 214 (हि.), 12/5/2024-EC 7/ 234 (हि.)
Disposal of the pending cases pertaining to “Retired but PPO not issued” and “family pension cases” shown on HOO Dashboard of concerned office on Bhavishya Portal,12/5/2024-EC 7/ 214 (हि.), 12/5/2024-EC 7/ 234 (हि.)

The Central Public Works Department (CPWD) is sounding alarm bells over a massive backlog of 255 pending cases related to officials who have retired but not received their Pension Payment Orders (PPOs), and family pension cases. In a bid to swiftly resolve this crisis, the department has issued an urgent directive calling for consolidated regional reports and invoking the intervention of the Department of Pension & Pensioners’ Welfare (DoPPW).

Staggering Numbers: 165 Retired Officials, 90 Family Pension Cases in Limbo

According to the Bhavishya Portal’s Head of Office (HOO) Dashboard, a shocking 165 officials are listed as “Retired but PPO not issued,” while another 90 officials are awaiting resolution under the “Family Pension” category. This backlog has persisted despite clear government instructions mandating the disbursal of retirement benefits on the date of retirement itself, and prescribed timelines outlined in the CCS (Pension) Rules, 2021.

Strict Deadlines and Accountability Measures

Recognizing the gravity of the situation, CPWD has set a strict deadline of 17th May 2024 for all concerned regional heads to submit consolidated reports compiling information from divisions and circles under their jurisdiction. The DoPPW has further stepped in, announcing frequent Thematic Pension Adalats to address this pendency, with concerned HOOs to be held accountable for any delays in pension cases.

Streamlining Reporting and Monitoring Mechanisms

In its Office Memorandum dated 2nd May 2024, CPWD highlighted concerns over certain regions failing to send consolidated reports after compiling information from divisions and circles. This lapse has hindered proper monitoring of pending cases due to a lack of accurate information. To rectify this issue, CPWD has mandated the use of standardized reporting formats (Proforma-A and Proforma-B) for all regions to ensure consistent and comprehensive data collection.

Quotes from CPWD Officials

“The backlog of 255 pending retirement and family pension cases is simply unacceptable,” stated [Insert Name, Designation of CPWD Official]. “We are committed to resolving this crisis swiftly and ensuring that our retired officials and their families receive their rightful dues without any further delays.”

[Insert Name, Designation of CPWD Official] added, “We have implemented strict monitoring mechanisms and will hold HOOs accountable for any lapses in addressing these pending cases. Our goal is to clear this backlog as soon as possible and streamline our pension processing system to prevent such situations from recurring in the future.”

Key Takeaways

  • CPWD flags 165 “Retired but PPO not issued” and 90 “Family Pension” pending cases
  • Consolidated regional reports sought by 17.05.2024 to address backlog
  • DoPPW to hold frequent Pension Adalats, HOOs to be held accountable
  • Standardized reporting formats introduced for consistent data collection
  • CPWD vows swift resolution, streamlining of pension processing system

Full OM Text

Here is the verbatim text of the CPWD Office Memorandum and Reminder:

एफ नंबर 12/5/2024-ईसी 7/ 214(हि.) भारत सरकार आवासन एवं शहरी कार्य मंत्रालय, केन्‍द्रीय लोक निर्माण विभाग

निर्माण भवन-110011 दिनांक: 2.5.24

OFFICE MEMORANDUM

Subject: Disposal of the pending cases pertaining to “Retired but PPO not issued” and “family pension” cases shown on HOO Dashboard of concerned office on Bhavishya Portal-reg.

The undersigned is directed to inform that on the Dashboard of the Bhavishya portal it is reflecting 165 officials as “retired but their PPO has not been issued” (Annexure-A) and 90 officials as “family pension” cases (Annexure-B) (copy enclosed).

2. As per the status available on “Bhavishya Portal’, the online pension sanction and tracking system, PPOs (165 cases of superannuation & 90 cases of Family Pension) (copy enclosed) have still not been issued despite the instructions of the Government that all retirement benefits shall be disbursed on the date of retirement and fixed timelines have been prescribed in the CCS(pension) Rules, 2021 for completion of each activity for processing of pension and family pension cases. DoPPW is monitoring the pending cases in Bhavishya portal and will be holding the Themetic Pension Adalat at frequent intervals and this pendency will be discussed in the upcoming pension Adalat and the concerned HOO will be responsible for the delay in pension cases.

3. It has also been observed in the Directorate that some regions are not sending their reports in a consolidated manner after compilation, rather they are sending the reports of the Divisions/circles under their jurisdiction directly without compilation and some Regions have not given proper attention towards timely submission of reports on aforementioned subject in spite of many reminders and telephonic discussions. This leads to the situation where pending cases cannot be monitored in a proper manner due to lack of correct information from Regions. Therefore it is requested to send consolidated report in respect of Annexure-‘A’ and Annexure-‘B’ for the whole region after compilation to this Directorate as per proforma-A and Proforma-B through mail: soec7cpwd@gmail.com latest by 10.05.2024.

Encl: As Above.

(नीलांजन कर्मकार) उप निदेशक (प्रशासन-VI)

To

  1. All concerned SDGs/ADGs in CPWD (Through CPWD Website & through mails).
  2. DDG(Pers.).
  3. DDG(HR-II).
  4. Director (Pers.).

REMINDER-1

नंबर 12/5/2024-ईसी 7 /234 (हि.) भारत सरकार आवासन एवं शहरी कार्य मंत्रालय

निर्माण भवन, नई दिल्‍ली-110011 दिनांक 13.5.24

OFFICE MEMORENDUM

Subject: Disposal of the pending cases pertaining to “Retired but PPO not issued” and “family pension cases” shown on HOO Dashboard of concerned office on Bhavishya Portal-reg. :

The undersigned is directed to refer to this directorate’s OM of even no. dated 02.05.2024 (copy enclosed) on the subject cited above and to say that the requisite information (Except Region Kochi, Region Bhopal, Region PRND, Region Jammu) has not been received till date.

2 It is once again requested to send consolidated report as per Annexure-‘A’ and Arnexure-‘B’ in respect of whole region after compilation to this Directorate as per Proforma-A and Proforma-B through mail id:soec7cpwd[at]gmail.com latest by 17.05.2024.

3. This issues with the approval of competent Authority.

Encl: As above

(नीलांजन कर्मकार) उप निदेशक (प्रशासन-VI)

To All concerned SDGs/ADGs/DDGs/Director (Pers) (Through CPWD Website & through mail)

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